Get a Free Consultation

Privacy Policy

  • Effective Date: April 16, 2026
  • WebWynk
  • Sector V, Kolkata, India

At WebWynk, your privacy is a core priority. This Privacy Policy explains in detail how we collect, use, process, store, share, and protect your personal information when you visit our website (webwynk.com) or engage with our services. We are committed to transparency and compliance with applicable data protection laws including the Information Technology Act, 2000 (India) and applicable GDPR principles for international clients.

1. Company Information

WebWynk is a results-driven digital marketing and web development agency registered and operating out of Sector V, Kolkata, India, with an additional management presence in the United States. We provide professional digital services to businesses, startups, entrepreneurs, and organizations worldwide.

2. Information We Collect

We collect information you voluntarily provide to us as well as data collected automatically:

A. Personally Identifiable Information (PII) You Provide:

  • Contact & Inquiry Forms: Name, email address, phone number, business name, service of interest, and message content.
  • Consultation Booking: Name, email, phone, and project description submitted via our free consultation booking form.
  • Quote Requests: Business name, contact details, project specifications, and budget range.
  • Email Communications: Any information you share when corresponding with us at [email protected].
  • Client Onboarding: Business details, brand assets, login credentials for third-party platforms (managed with strict security), and project-related documents.

B. Automatically Collected Data:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Device type (desktop, mobile, tablet)
  • Pages visited, time spent, and navigation paths on our website
  • Referring URLs (how you arrived at our website)
  • Date, time, and duration of visits
  • Cookies and similar tracking technologies (see our Cookies Policy)

3. How We Use Your Information

We use collected information for the following legitimate purposes:

  • To respond to inquiries, consultation requests, and quote submissions promptly.
  • To deliver, manage, and improve the digital services you have engaged us for.
  • To send project updates, invoices, and service-related communications.
  • To send relevant educational content, newsletters, or promotional offers (only where you have opted in or it is in our legitimate interest — you may opt out at any time).
  • To analyze website usage patterns and improve user experience and content.
  • To detect, prevent, and respond to fraud, security incidents, or technical issues.
  • To comply with legal obligations and enforce our Terms & Conditions.
  • To process payments and maintain accurate billing records.

4. Legal Basis for Processing (GDPR)

For clients located in the European Union or UK, we process personal data under the following legal bases:

Processing Activity Legal Basis
Responding to inquiries and service delivery Contractual Necessity
Sending marketing communications (opted-in) Consent
Analytics & website improvement Legitimate Interest
Fraud prevention & security Legitimate Interest
Tax, invoicing, legal compliance Legal Obligation

5. Information Sharing & Disclosure

We do not sell, trade, or rent your personal data. We may share information only in these circumstances:

  • Service Providers: Trusted third-party tools and platforms used to deliver our services (e.g., Google Analytics, email service providers, project management tools). These providers are contractually obligated to protect your data.
  • Payment Processors: PayPal and Wise process payments independently and under their own privacy policies. We do not store your card or banking details.
  • Legal Requirements: We may disclose information if required by law, court order, or government authority, or to protect the rights and safety of WebWynk, our clients, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, client data may be transferred as part of the business, with prior notice provided.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

  • Inquiry/contact data: Up to 2 years from last interaction.
  • Client project data: Up to 5 years from project completion for legal and business records.
  • Financial/invoicing records: Up to 7 years as required by Indian tax law.
  • Marketing opt-in data: Until you unsubscribe or withdraw consent.
  • Website analytics data: As per the retention settings of respective analytics tools (typically 14–26 months).

Upon expiry of the applicable retention period, data is securely deleted or anonymized.

7. Data Security

WebWynk implements appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • SSL/TLS encryption for all data transmitted to and from our website.
  • Restricted access to client data on a need-to-know basis within our team.
  • Secure password management and two-factor authentication for internal systems.
  • Regular security audits and software updates for our website and infrastructure.
  • Secure data storage with reputable cloud providers.

While we take every precaution, no method of digital transmission or storage is 100% secure. If you believe your data has been compromised, please contact us immediately at [email protected].

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your data where there is no legitimate reason for continued processing.
  • Right to Restrict Processing: Request that we limit the processing of your data in certain circumstances.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: Withdraw consent at any time where processing is consent-based.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. Verification of your identity may be required.

9. Third-Party Links

Our website may contain links to third-party websites, social media platforms (Facebook, Instagram, LinkedIn, X/Twitter), or tools. WebWynk is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

10. Children's Privacy

WebWynk's services are intended for adults and businesses. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a child has provided us with personal information, we will delete it promptly. If you believe a child has submitted information to us, please contact us at [email protected].

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology. The "Effective Date" at the top of this policy will indicate when changes were last made. We encourage you to review this page regularly.

Questions About Our Terms?